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Customer Reviews – Trusted Local Plumber
What Our Customers Say
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I contacted Andrew from RMS Plumbing & Drain on two separate occasions to address severe clogs in a floor drain and a bathroom sink. I explained that the floor drain… read more blockage also made the kitchen unusable since the lines were connected. Both times, Andrew arrived promptly and conducted himself with the utmost professionalism. The drains were heavily blocked—so much so that excavation was a real possibility—but Andrew was relentless in his efforts and ultimately cleared the blockages successfully. What truly stood out was Andrew’s knowledge and willingness to explain the underlying issues in a clear and helpful way. His insight was invaluable in helping me understand the situation and plan for future options. I would not hesitate to recommend Andrew from RMS Plumbing & Drain for their dedication, expertise, and outstanding service.
Dale Lawrence
January 9, 2026Andrew explained in detail the job and possible outcomes. He came the day I called. Was very thorough and thoughtful. He’s not about trying to sell anything but good service,… read more fix the problem and give guidance about future problems that may arise. Won’t use anyone else going forward! Thank you Andrew!
Sean McCormack
January 4, 2026Highly recommend Andrew ! He came to my parents day after Christmas and replaced their hot water tank same day. We are grateful for his honesty and fast response! … read more Great service and price.
Susan Dugger
January 2, 2026 -
Fast response and a fair price! Andrew is the man!
Luke Schmidt
December 31, 2025Excellent customer service, quick and affordable! Will use again!
Aaron Gascon
December 31, 2025Andrew from RMS contacted me within 12 hours of my service request. He quickly resolved my drain issues and took the time to explain how to maintain proper drain function… read more going forward. Professional and efficient service—highly recommend!
Natt Bunphithak
December 31, 2025 -
From report of toilet clog to resolution, RMS responded with concern and delivered competent service in promised time frame. Andrew even gave helpful hints to avoid future clogs. Would definitely… read more use again.
Sandi Slattery
December 27, 2025Came within a couple hours of calling him.Thank you for the great service in the fast response.
Don Carver
December 26, 2025Andrew was very knowledgeable and answered all of my questions. He was able to get out quickly to fix our sick. He is very kind and trustworthy!!… read more Will definitely call him in the future!!
Mary avery
December 18, 2025
Our customers consistently recommend RMS for expert drain cleaning and dependable plumbing repairs throughout Northeast Ohio.
Complete Plumbing Solutions
for Your Home
No matter the issue, RMS can help with all your residential plumbing needs. From full drain cleaning services to small plumbing repairs, our experienced team is equipped to handle the problems homeowners face every day.
Residential Maintenance Systems (RMS) is a locally owned, service-focused plumbing company serving Massillon, Canton, Akron, and surrounding Northeast Ohio areas. We pride ourselves on reliable workmanship, honest service, and building long-term relationships with our customers.
